Le groupe lactalisA GLOBAL COMPANY WITH A PASSION FOR UK DAIRY

TERMS & CONDITIONS

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TERMS OF USE

Introduction

This website and its contents is owned by and operated by Lactalis Ltd. The use of this Site is governed by the following terms and conditions, as amended from time to time (the “Terms of Use”).

By using this website you acknowledge that you have read and understood these Terms of Use and agree to be bound by them. If you do not agree with these Terms of Use (including any amendments to them) you should immediately cease using the website.

As the Terms of Use may be updated from time to time as the website and its content develops and matures, we encourage you to check this document regularly.

Intellectual Property & Restrictions on Use Of Content

The website is subject to copyright under UK law and, under international treaties, the laws of many other countries. Unless otherwise indicated, the copyright is owned by Lactalis Ltd, which reserve all rights. Except for the direct purpose of viewing, accessing or interacting with the website for your own personal use or as otherwise indicated on the website or these Terms of Use, you must not copy, communicate to the public, adapt, transfer, distribute or store any of the contents of the website, or incorporate any part of the website into another website without Lactalis Ltd’s consent.

The website also includes registered and unregistered trade marks, including Seriously® Strong, President®, Galbani®, Galloway®, Rachel’s®, Capricorn®, Orkney®, Societe®, The Lubborn Creamery® and Istara®, which are owned or legaly used by Lactalis Ltd. All other trade marks displayed on the website are trademarks of their respective owners. Except to the extent that it is expressly indicated to the contrary, your access to or use of this website does not constitute or create a licence or any other right to use the name, trade dress, trade marks, copyrights or any other intellectual property of Lactalis Ltd or any other party contained on the website.

Competitions & Promotions

Certain parts of the website may contain competitions or promotions from Lactalis Ltd. The terms of use for those competitions and promotions will be specified on the relevant part of the website from time to time. By entering or participating in the relevant competition or promotion you agree to be bound by the relevant terms of use. Notwithstanding any specific terms of use, Lactalis Ltd specifically retains the rights, at any time and without notice, to remove, alter or add to competitions or promotions on the website without any liability to you.

Links To Third Party Sites

Lactalis Ltd assumes no responsibility and accepts no liability for the condition or content of third party websites that may be linked to or accessed from the website.

Disclaimer & Limitation of Liability

The website and its entire contents are provided on an “as is” basis. Neither Lactalis Ltd, affiliated companies nor its directors or employees give or make any representation or warranty (either express or implied) as to the completeness, accuracy, reliability or availability of the website or its contents. You should be aware that information current to a particular time or date as placed on the website does not mean that more recent information of the relevant type does not exist, or is not available through other means, or that circumstances have not changed, such that the information does not reflect the state of affairs at any subsequent time.

Further, for various reasons, substantial delays may occur before particular information on this website is updated.

Lactalis Ltd and its officers, employees, agents, contractors or agents shall not be liable for any loss, damage, claim, expense, cost (including legal costs) or liability arising from your use or non use of the website (including the downloading of any materials or the purchase or attempted purchase of any products), or your reliance upon information contained upon it (whether arising from Lactalis Ltd negligence or otherwise). Where any Act of Parliament implies any term, condition, representation or warranty into the contents of this website or your use of or access to the website (including downloading of any materials or the purchase or attempted purchase of products from the Web Site), and that Act prohibits exclusion of that term, condition, representation or warranty, then that term, condition, representation or warranty is included. If so, and to the extent permitted by the Act, Lactalis Ltd’s liability for any breach of such term, condition, representation or warrant is limited to the supplying of the relevant good or services again, as Lactalis Ltd may choose.

Lactalis Ltd
Red Central, 60 High Street, Redhill, Surrey, RH1 1SH UK
Tel. +44 (0)1737 783 300
Fax. +44 (0)1737 783 400

Lactalis Ltd is a company registered in Scotland. Registered No. 14583 Scotland.
The registered office is:

Lactalis Ltd
The Creamery
Commerce Rd
Stranraer
Scotland DG9 7DA

2016 Copyright – Lactalis Ltd

PRIVACY POLICY

This web site is owned and operated by Lactalis Ltd. We recognise that many visitors to our site are concerned about the information they provide and how we treat that information.

At our site, we don’t collect personally identifiable information from you unless you provide it to us voluntarily and knowingly. However, if you specifically agree to provide us with identifiable information, such as by asking to be put on our mailing list, we may contact you from time to time.

* What personal information does Lactalis Ltd collect through this website and how does The Lactalis Ltd collect it?

We only collect personal information that you want to provide to us or that is needed to provide (and improve) our service to you. We collect direct personal information such as name, address and e-mail address as well as indirect information such as cookies; connection and system information.

You may want to give us your e-mail address, name, telephone number etc. so that we can provide you with information on our products, enter you into our competitions or surveys, or just keep you updated about exciting Lactalis Ltd developments that you are interested in.

You can be confident that Lactalis Ltd takes all necessary measures to keep any personal information you send to us private and secure.

* Why we require your information?

Lactalis Ltd provides a variety of online offerings, including information about our products. The Lactalis Ltd will collect personally identifiable information when you register to our newsletter or sign in for one of our competitions. We ask you for personal data only when it is needed to provide goods or services you have enquired about or asked us to provide or to respond to your request for information. You do not need to provide us with personal data simply to browse our site.

Lactalis Ltd uses this information in order to customise the content you see on our pages, to fulfil your request for certain products and services, to communicate with you generally and to contact you about special offers, promotions, and for quality assurance purposes.

We will also collect information from you if you complete any other forms on our site or if you contact us with comments or specific requests.

* How does Lactalis Ltd keep your personal information secure?

Lactalis Ltd takes all necessary measures to keep your personal information private and secure. Only authorised Lactalis Ltd staff or our business partners’ authorised staff (who have contractually agreed to keep all information secure) have access to your personal information.

* What information do we share?

There are times when we are required to share the information we learn from you with other parties. We do not sell or rent this information to others but will send personally identifiable information about you to other companies or people in the following situations.

Agents

Lactalis Ltd will share your information with marketing agencies, fulfilment houses or other individuals and organisations whom we employ to perform functions in certain situations on our behalf.

Examples of these functions include conducting a promotion.

These agents have access to the personal information required in order to perform their functions but may not use it for any other purpose. Our partners have agreed to keep the personal information they receive from us confidential and secure unless you have given your consent to it being shared with other product manufacturers.

Compliance with law

We will release personal information where we are required to by law or by the regulations and other rules (including auditing requirements) to which we are subject. We may also exchange information with other companies and organisations for fraud protection and credit risk reduction.

Consent

Other than in the above situations you will receive notice from us when your personal information might go to third parties and you will have the opportunity to decide not to share that information.

* Use of cookies

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number.

When you visit our website we send you a cookie. Cookies may be used in the following ways:

To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly

To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way Two types of cookies may be used on this website; ‘session cookies’, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and ‘persistent cookies’, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie)

* Disabling/enabling cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

There are a number of ways to manage cookies. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.

* Changes to Privacy Policy

We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages.

* Your Rights

You have the right to ask for a copy of the information held by us in our records in return for which we may charge a small fee. You also have the right to require us to correct any inaccuracies in your information or to withdraw such information.