Location: Redhill, Surrey. Hybrid working, 2 days working from home per week
Summary: Provides financial, administrative support with a strong focus on attention to detail. Main responsibilities include cash allocation and reconciliation; debit note administration and maintaining complete and precise records as well as some credit control. Highly organised, able to prioritise workload to meet daily and month-end deadlines, and confident using Microsoft Office (Word, Excel, Outlook) to an intermediate level to produce reconciliations and reports. Supports credit control activity as required, including account reconciliations, and assisting with chasing overdue debt.
Reporting Line: Accounts Receivable Manager
Main tasks and responsibilities:
- Process and accurately code all customer debit notes and claims into the internal database on the day they are received.
- Maintain the internal claims database, ensuring all entries are correctly logged, supported with relevant documentation, and updated to reflect the correct status.
- Work closely with the Credit Control team to ensure all customer‑submitted claims received via email are captured, logged, investigated and processed promptly and accurately.
- Prepare and distribute a weekly report of all quantity‑related debit notes to internal and external stakeholders.
- Reconcile claims recorded in Microsoft Excel with debit notes logged by our 3rd‑party logistics provider, ensuring all records match and discrepancies are resolved.
- Ensure all cash is allocated correctly using remittance information provided by Credit Controllers and stored in remit folders.
- Download daily banking, update the daily cash book for across group businesses, and reconcile cash book entries with accounting records.
- Set up new sales ledger and purchase ledger accounts based on approved account application forms and communicate new account details to relevant stakeholders.
- Make amendments to existing customer accounts as requested by the Accounts Receivable Manager.
- Assist Credit Controllers with account reconciliations when required.
- Support the Accounts Receivable Manager with weekly and monthly reporting tasks in Microsoft Excel.
- Carry out any ad‑hoc duties as assigned by the Accounts Receivable Manager.
- Perform Credit Control duties, including managing assigned ledgers and following up on outstanding customer debts.
Essential Skills/Experience/Knowledge:
- Strong attention to detail with a consistent focus on accuracy of postings, reconciliations, and record keeping.
- Highly organised; able to prioritise multiple tasks, maintain clear audit trails, and keep documentation complete and up to date.
- Proven ability to work to deadlines, including daily processing cut-offs and period-end/closing deadlines, while maintaining accuracy.
- Intermediate IT skills, with demonstrated proficiency in Microsoft Word, Excel, and Outlook (including producing reconciliations, trackers, and reports).
- Working knowledge of accounting/ERP systems and internal databases; able to learn new systems quickly and follow defined processes.
- Credit control experience/support, including cash allocation, assisting with account reconciliations, and supporting the chasing and resolution of overdue debt.
- Confident communicator with the ability to liaise professionally with internal teams, customers, and third-party stakeholders to resolve queries.
- Problem-solving mindset with the ability to investigate discrepancies and resolve issues under pressure.
- Team-focused, with willingness to take ownership and responsibility for core tasks and follow through to completion.
The job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
If you are interested in applying for this position please forward your CV by 29th May along with your salary expectations, right to work information and notice period to: careers@lactalis.co.uk
Please be advised that we can only accept applications from candidates who have the right to work in the UK